2. You will hear back from Ono with a Return Authorization Number (RA #)
3. Print the attached Return Form and fill in the required information
4. Repack the merchandise and enclose the completed Return Form
5. Attach the completed Return Address Label to your package and send to us via the carrier of your choice
Ono will process a credit/refund for your mat(s) as soon as the returned item is received. All returns should be sent to: DIRECTSOURCE C/O ONO, ATTN: RETURNS DEPARTMENT, 5510 GRACE PL COMMERCE, CA 90022-4112.